Frequently Asked Questions (FAQs)

Products and Services:

At we provide our customers with the parts and tools they need to repair their laptop. When purchasing parts from, customers their parts and a installation guide. We also take pride in fast shipping; most orders are shipped out the same day.

I'm not a technical person, can I install these keys myself? provides our customers with FREE Laptop Repair Guides. Our Step-by- Step videos slowly demonstrate how to install your Laptop Parts. With our video guides, we make parts replacement easy and enjoyable.

How to Find Your Laptop Key:

1. Find the Model #

The model number can usually be found on the bottom of your laptop, LCD monitor or touch pad

2. Use relevant keywords

If you have an IBM T42, enter T42 as your search term. If no results have come up for your full Model Number IE: DV4-2145dx, try inputting the short version "DV4".

3. Search results

If the search results is not an exact match, but very similar, feel free to browse the similar keyboard type. If the keyboard and hinges look the same, it should work just fine.


Payments that are received by 12:00pm PST, on business days, are generally shipped on the same business day. Payments received on Saturday, Sunday, Federal Holidays, or after 12:00pm PST will ship the following business day.

How did you guys get started?

Our service was put in place for people who want to fix their laptop and not simply replace it. Some of the common reasons people need our service is because of: Broken keyboard, cracked LCD screens, missing and worn out parts. Whatever the reason, you can count on to provide fast, reliable, and friendly service every time you order.

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