Frequently asked questions
How do I find the right part for my laptop?
Search your laptop’s model name or model number in the search bar. We’ll show every part that fits that exact model.
How fast do orders ship?
In-stock orders ship the same business day with tracking. You’ll get a tracking number by email.
Are your parts genuine?
We stock both genuine OEM and high-quality compatible parts. The product page notes the condition (New or Refurbished).
Do you offer repair instructions?
Yes — most models include free step-by-step repair videos and downloadable manuals. Look for the repair guide links on the model page.
What is your return policy?
Unused parts can be returned within 30 days. Contact us to start a return and we’ll walk you through it.
Can you help if my part isn’t listed?
Absolutely. Use the Contact form with your model and the part you need and we’ll source it for you.